Do not text, tell in person or WIQ Message membership change requests. You must email all changes to firstname.lastname@example.org to be processed. Coaches can not process membership changes, and are not responsible for any missed change requests because you spoke to them directly.
All membership changes are processed by our administrative staff. Email email@example.com for subscription, refund or membership billing support.
How to Pause a Membership:
- Requests must be made 72 hours ahead of the date of the start of the pause. We work limited hours so need time to receive and process this request.
- Step 1 and Step 2 must be completed to consider a request valid.
- Minimum pause is 14 days, maximum pause is 30 days. The only exception is due to injury, injury pause is as long as needed to recover. For time away beyond 30 days please see our cancellation policy to self manage your cancellation. Space is not guaranteed upon return for canceled memberships.
Step 1: Email firstname.lastname@example.org to notify us that you will be requesting a pause via the form in Step 2. Failure to email first may have your pause request missed.
Step 2: Complete this form.
Once your pause is processed you will receive an automated email from WrestlingIQ confirming the pause.
How do I cancel a recurring membership (subscription)?
Cancelation and billing information is self managed and can be accessed by logging into your WrestlingIQ account, details on how to do this are found here.
How do I change my membership type or subscription (ex. 1 day/week to 2 day/week)?